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Refund Policy

Thank you for choosing JTech AI. We work hard to provide high-quality consulting services, assessments, digital resources, and business solutions. This Refund Policy outlines the circumstances under which refunds may or may not be issued for purchases made through our website (“Site”) or directly through JTech AI.

By engaging with our services, you agree to the terms described below.

 

1. General Policy Overview

Because JTech AI provides professional consulting services, digital deliverables, strategic guidance, and time-based expertise, most services are non-refundable once delivered. However, we understand that situations vary, and we offer limited refund options as outlined in this policy.

Any request for a refund must be made in writing to
info@gojtechai.com.

 

2. Eligibility for Refunds

Refund eligibility depends on the type of service purchased:

A. AI Quick Audit / Consultations

  • Refunds are available only if the session has not yet been completed or scheduled.

  • Once a session is held, reviewed, or materials have been delivered, the service is non-refundable.

B. AI Roadmap (30/60/90 Day Plan)

  • Refunds may be issued within 3 days of purchase, provided no meetings have taken place and no materials, assessments, or drafts have been delivered.

  • After work has begun, including data collection, strategy planning, or preparation of deliverables, the purchase may become only partially refundable or non-refundable. Level of completed work will dictate how much will be refunded.

C. Monthly AI Partnership / Retainer Services

  • Monthly retainers may be canceled at any time.

  • Cancellations take effect on the next billing cycle.

  • Refunds are not issued for the current billing period once services have been initiated, booked, or completed in any portion.

D. Workshops & Training Sessions

  • Refunds are available if cancellation is requested at least 24 hours before the scheduled event.

  • If cancellation is requested after the 24-hour window or the attendee does not show up, the fee is non-refundable.

  • In the event JTech AI cancels the session, customers receive a full refund or the option to reschedule.

 

3. Digital Products or Downloads

If JTech AI offers templates, documents, guides, or digital tools:

  • All digital products are final sale.

  • No refunds are provided once digital content has been accessed or downloaded.

 

4. Service Quality Concerns

If you are dissatisfied with a service, please contact us directly. While refunds may not apply, we aim to resolve concerns by:

  • Clarifying deliverables

  • Offering revisions where appropriate

  • Providing additional support within the scope of the purchased service

These remedies are offered at our discretion and do not constitute a refund guarantee however, JTechAI will make all reasonable efforts to ensure the quality of our products and services meet our clients expectations.

 

5. Processing Refunds

Approved refunds will be:

  • Issued to the original payment method

  • Processed within 7–10 business days, depending on your financial institution

  • Provided only after we confirm eligibility as outlined above

We reserve the right to deny refunds that do not meet the criteria described in this policy.

 

6. Changes to This Refund Policy

We may update or modify this Refund Policy at any time. Changes will be posted on this page with a revised “Last updated” date. Continued use of our Site or services constitutes acceptance of the updated terms.

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Last Updated: Nov2025

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